Front Office Specialist

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Position Description:
The Overwatch Imaging Front Office Specialist will be responsible for performing general administrative and clerical support duties, including managing the front office reception. Working in collaboration with the CEO and Executive Leadership Team, this versatile and enthusiastic team player will support the office needs with shipping needs, special projects and miscellaneous tasks to keep Overwatch Imaging operating at peak efficiency.
Company Description:
Overwatch Imaging is changing the way airborne image-based intelligence is created. Rooted in the airborne intelligence and drone technology cluster of Hood River, Oregon, Overwatch Imaging is revolutionizing human understanding of the world through computer vision-optimized sensing. Overwatch Imaging makes customized imaging payloads designed for mission-critical, automated remote sensing roles. Our products allow tactical UAS and general aviation aircraft to automatically detect small targets, collect precision survey maps, conduct autonomous search, and provide real-time image-based intelligence to users. Overwatch Imaging payloads feature autonomously gimballed cameras combined with onboard image processing and AI software, which we leverage to reduce operator workload, accelerate data processing workflows, and identify hard-to-find small signals from large datasets.
Major Areas of Responsibility:
The ideal candidate will be strong in many of the following areas:
  • Support the Marketing, Business Development, Programs, Engineering and Production with administrative duties.
  • Ability to work closely and support the Program Managers team with invoicing, shipping, and customer services activities
  • Preparing the office space for guests and customers
  • Takes office calls and directs messages to team members
  • Maintains and stocks basic office supplies and snacks
  • Responsible for operating and maintaining office machines, including printers and phone system 
  • Running errands locally for business needs
  • Miscellaneous special projects 
Experience and Education:
  • Experience in small business administration
  • Experience communicating with business leaders and clients
  • 4+ years of relevant work experience
Technical Competence:
  • Outstanding written and verbal communication skills
  • Time management and organization skills
  • Proficient in Microsoft Office and other business software
  • Ability to collaborate with multiple teams and lead special projects and initiatives as assigned
Character Attributes:
  • Thrives in a dynamic, fast-paced small startup business environment
  • Highly motivated self-starter able to work independently and with a team
  • Collaborates well in a small team environment
  • Enjoys hands-on work and learning new skills
  • Eager to learn and solve real-world problems and accept new challenges
  • Takes pride in seeing new products reach operational use quickly
This position is based in Hood River, Oregon, and requires occasional business travel and work in and around light aircraft. All applicants must be authorized to work on a permanent basis in the United States.